Legal notice

Legal Notice

Business Information

Maison Najem is an online retailer specialising in the sale of pre-owned and vintage rugs. By purchasing from us, you agree to the terms set out below.

Nature of Products

All items sold by Maison Najem are second-hand, pre-owned, or vintage in nature. As such, they may display signs of prior use, wear, ageing, fading, minor repairs, or other characteristics consistent with their age and history. These characteristics are inherent to the nature of second-hand goods and do not constitute defects unless explicitly stated otherwise in the product listing.

Product Descriptions and Condition Assessments

All product descriptions, condition gradings, age estimations, and origin attributions are provided in good faith based on our reasonable assessment and expertise. However, we make no legally binding guarantee as to the precise age, exact provenance, specific weaving technique, or tribal or regional attribution of any item unless explicitly warranted in writing. Descriptions referencing origin (for example, "Persian," "Moroccan," or "Turkish") reflect our best assessment and are not a guarantee of certified geographical origin. Buyers who require formal authentication or independent appraisal are advised to seek this prior to purchase.

Condition Grading

Our condition grading system is subjective and based on our internal assessment at the time of listing. Photographs provided are an integral part of the product description and should be reviewed carefully before purchase. Minor variations in colour between photographs and the physical item may occur due to lighting conditions, screen calibration, and photographic reproduction. Such variations do not constitute grounds for return beyond those set out in our Returns Policy.

Pricing and Valuation

Prices reflect our assessment of market value, condition, age, and desirability. They do not constitute a formal valuation for insurance, resale, or any other legal or financial purpose.

Intellectual Property

All content on our website, including photographs, text, and descriptions, is the property of Maison Najem or used with appropriate permission. Reproduction or use of any content without our prior written consent is prohibited.

Limitation of Liability

To the fullest extent permitted by applicable law, Maison Najem shall not be liable for any indirect, incidental, or consequential losses arising from the purchase or use of any item. Nothing in this notice limits or excludes liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded under UK or EU law.

Governing Law

For customers in the United Kingdom, these terms are governed by the laws of England and Wales. For customers in the European Union, your statutory consumer rights under the laws of your country of residence remain unaffected.

Contact

For any legal enquiries, please contact us at info@maisonnajem.com.